The National Council on Problem Gambling (NCPG) has approved the first comprehensive U.S. standards on internet responsible gaming. “As state after state looks to legalize internet gambling, we developed these standards to provide guidance to all stakeholders on responsible gaming issues,” says Keith Whyte, executive director of the National Council on Problem Gambling. “It is clear that some who gamble online will develop problems and that these problems are serious. We need strong responsible gaming standards to help minimize these social costs.”
NCPG reviewed regulations and research from around the world to develop the standard. The NCPG considered federal laws governing the online purchase of age-controlled products like alcohol and tobacco and received extensive feedback from experts in the field including operators, regulators, researchers, clinicians and advocates. “The NCPG standard is a work in progress as internet gambling-related legislation, regulation and technology continue to evolve rapidly,” adds Keith. “The graphical and interactive structure of the internet provides an opportunity to create informed consumers with access to a variety of information designed to encourage safe choices and discourage unsafe behavior, including through setting personal limits and self-exclusion.”
The standards include sections on policy, staff training, age verification, player limits, game features, self-exclusion, advertising and data transparency.